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Few easy things.
All feeders provided that are sold live are guaranteed live upon delivery. There are no refunds and no returns on any animals. Store credit may be issued, based on a case by case basis and at our discretion. You do have the option to cancel however BEFORE delivery. Sales for live animals are limited to local (Northern Arizona) areas. Please refer to the shipping charges based on location as you order. Other areas may become available for live animals, but they are all limited to Arizona.
VIP programs are offered to give us the time to allot a specific amount of feeders for you per month. Since they involve resources in “growing” your stock, terms are typically a minimum of 6 months. Please review the programs to see. For refunds and returns, please see “Sales” section above.
If you need to get a hold of us, us our contact form at this store or submit a ticket. Alternatively, you can reply to the email we send you. On every live order we will reach out to arrange a pick up time.